Returns & Exchanges
At Notre Succès, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your selection doesn't meet your expectations, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached back into the shipping box and include the printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.